Auto-forwarding from G Suite Group

Creating a brand new Google Group is a quick way to get up and running with TrueVault Comply. You'll need administrator permissions within your G Suite account to create a group. The only downside here is that you won't have a backup in Gmail of all of your incoming messages. If you're cool with that, read on.

Note: Once you've set up your G Suite Group, you should be completely hands-off in the Group. Do not reply to or modify any conversations using the Group, as this will break the TrueVault Comply conversation link. Replies or updates might be lost if you're not working exclusively from TrueVault Comply.

Step 1: Log in to your G Suite account's Admin console, click on the Groups tile. If you're not seeing it, click on the More Controls banner hiding at the bottom of the page. You can drag and drop the tile to the dashboard area if needed.

Step 2: Click on the Create group link in the page header. If you have an existing group you'd like to edit, you can do so from the page you're looking at.

Step 3: On the first screen, provide a name for the group, an optional description, and a group email (we recommend "privacy" so you can direct your Data Subjects to privacy@example.com). Click the blue Next button. On the next screen, make sure to set the access level to Custom, and check the box that allows External accounts to publish posts before clicking Create Group.

Step 4: On the next screen, select the option to add members to the group. Select the yellow plus icon to add a new address, and add the unique mailbox forwarding address provided by your TrueVault Account Manager (e.g., privacy@yourdomain.truevault.net). Click the Add to Group link to finish adding the member to the group.

Your unique TrueVault Comply forward address should be a party of one: the only member of your Google Group. Keeping additional group members in the group can cause problems with forwarding directly into TrueVault Comply, as well as unnecessary copies among team members.

The group will be able to access and work collaboratively off the address from within TrueVault Comply once it forwards into your Inbox.

And that's it! You are done.